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Resident Liaison Officer Social Housing

Howells Solutions
Job LocationBransholme
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Resident Liaison Officer - Social Housing (Roofing & Fascia works)Hull BasedTemp to Permanent opportunityCompetitve Salary DOE!Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to work on a Social Housing Planned Maintenance project in Hull. Scope of works predominantly includes - roofing, fascias, soffits and rendering works.It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.Key Responsibilities include:

  • Social Housing planned maintenance experience
  • Full clean driving licence
  • Pre entry visits and company inductions
  • Collect tenancy agreement/approval forms
  • Visiting tenants in their homes and to advise them on when and what work is being carried out
  • Act as the main point of contact and deal with any problems/queries that tenant may have
  • Contacting neighbourhood housing associations and establishing working relations with them
  • Visiting properties that are being refurbished with potential tenants and advising them on completion dates
  • Attending and chairing tenant forum meetings to advise tenants of works being carried out
    • Salary & BenefitsYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.This is a full time, temp to permanent role + travel allowance - excellent salary based on experience.ApplicationsIf you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

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