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| Job Location | Braintree |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We are currently recruiting for a Service Desk Analyst to report into our IT Operations Manager and provide support to our Service Desk Team, based in Great Notley, Braintree. In return you will receive a competitive salary and excellent benefits!The RoleAs a Service Desk Analyst you will be responsible for providing end user 1st and 2nd level support, both in-person and remotely within our fast-paced business. The role covers a wide range of technologies globally across our Head Office, Remote Offices, Warehouses and Retail Stores.Our primary support hours are 08:00-18:00 Monday-Friday across 2 shifts, with on-call support during peak trading events and occasional weekend or evening work on an ad-hoc basis.Responsibilities of our Service Desk Analyst will include: