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Job Location | Braintree |
Education | Not Mentioned |
Salary | £25,000 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Just Temps are currently seeking for Production Planners for our client based in Earls Colne, Essex.Working Hours and Rate of Pay:Monday - Friday.08:00am - 17:00pm.Temp to perm opportunity for the right candidate.Main Duties to Include:Contacting customers via telephone and email on a regular basis to receive information that is critical to the running of our business.Amending our CRM/ERP system to reflect customer conversations.Liaising with other departments within the company relevant to the planning team.Regularly monitoring, and reporting to line manager on current forward workload to ensure we continue to meet our customers expectations.Handling customer objections in a professional manner as and when they appear.Any other duties reasonably requested by your line manager.What we are looking for:A strong, confident and professional telephone manner and communication skills are essential.A reasonable level of computer literacy is essential including knowledge of the Microsoft Office Suite of Programs. Further training will be provided.Construction industry knowledge is advantageous but not essential.Self-motivated and methodical approach to providing an exceptional customer experience.Resilient personality will be key. Not every phone call will be a breeze so the ability to work under pressure will be crucial.Possess excellent relationship building skills to manage your customer accounts.Can communicate in a clear and concise manner to all levels of customers.To demonstrate and maintain a positive "can-do" approach to all aspects of the role.Transport required due to the location.If you are interested in this role please call us now on , alternatively apply now!