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Device Analyst 6 Month Fixed Term

Redde Northgate plc
Job LocationBradley, Huddersfield
EducationNot Mentioned
Salary£24,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Location: Huddersfield (With occasional travel across different sites within the Group)Salary: £20,000 - £25,000 depending on your level of experienceContract: 6 Months Fixed TermHours: 37.5 hours, Monday-FridayWe have a fantastic opportunity to join our vibrant, rapidly evolving business as a Device Analyst. Reporting to the IT Desktop Manager, you will work as part of the team who provide support for all users’ endpoint related issues. Additionally, you willresearch and develop new technology, and create tools to support all desktop/endpoint client services. We’d love to hear from you if you have experience in an IT service desk environment, or any similar IT experience.Your key responsibilities will include:

  • Providing support for the desktop estate across all computing devices, including laptops, desktops, tablets and mobile phones
  • Managing the service desk tickets in your queue and providing timely updates to our user base
  • Ensuring customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback
  • Endpoint management, resolving incidents in a timely manner and maintaining best practice
  • Maintaining effective documentation, configuration changes and troubleshooting
  • Delivering on key projects that will help the business provide an improved service for our users
  • Creating and maintaining software deployment packages and build images
  • Contributing to overall asset management of devices, as well as working closely with colleagues on future technology changes
  • Facilitating asset moves, changes, LAN patching and cable management
What’s in it for youSalary- Up to £25,000 per annum, reflecting your experience and specialist knowledge.Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!Pension- 5% Employer Contributions.Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to ourBenefits Appoffering unlimited access to a huge range ofretailerdiscountsandcashback deals(incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.Professional Development- We have partnered with Plurasight to offer you the most relevant content authored by industry expert, giving you access to thousands of courses, skills test and learning paths.Were so excited to have recently launchedWagestreamfor all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each monthand in addition you can get discounts on your shopping, check what benefits youre eligible for and can even put you in touch with a financial coach!About you
  • You’ll have experience using unified endpoint management tools such as Lansweeper, PDQ Deploy and WSUS
  • Excellent experience with Windows 10 and modern mobile operating systems
  • Knowledge of Windows Desktop applications, as well as software applications and basic hardware for the PC
  • Demonstrated expertise with the management and support of Microsoft Active Directory Domains
  • Knowledge and demonstrated expertise with the management and support of Microsoft Office, Office 365, and common productivity applications
  • Knowledge of wireless networking components and terminology, plus a familiarity with Cisco or other remote access VPN client
  • Knowledge of Anti-Virus applications, deployments and images using MS MDT, SCCM (or similar), as well as peripheral management, encryption software, and MS Group policy
About usRedde Northgate is the leading integrated mobility solutions platform providing services across the vehicle lifecycle through our broad mix of operating companies. We support our customers through a network and diversified fleet of over 125,000 owned andleased vehicles, together with over 600,000 managed vehicles. Today we are made up of 6,700 colleagues across 175 sites throughout the UK, Ireland, and Spain, and continue to grow. Our Group IT team are at the heart of our business and key to our success.Be part of our futureIf you would love to join our amazing IT Team as a Device Analyst, we encourage you to apply today!

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