Customer Service Advisor

Job Location	Bowdon
Education	Not Mentioned
Salary	21,500 - 22,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

We are recruiting for a Customer Service Advisor to join a market leading, award winning, financial services company who are looking for a sociable, confident, enthusiastic, and outgoing individual to join their rapidly expanding company. With a starting salaryof £22,500 and an infectious working culture, youll be part of a company that has a superb progression opportunities as well as accessible transport links in Altrincham.They will provide flexible working opportunities that compliments a healthy work life balance within a recently renovated office environment, your position as a Customer Service Executive will bring the best out somebody who is committed to bringing the bestof themselves to work.As a Customer Service Executive, whats in it for you

Starting salary of £22,500
After 12 months, this will be increased up to £1500 extra a year
Youd be working for a market leading reputable company devoted to investing in their people
Amazing working model - ONLY WORK 4 DAYS A WEEK
23 days holiday plus bank holidays
Smart casual uniform
Regular social events, annual awards evening and incentives - every month they have a monthly activity
One of the best companies out there in terms of progression as fully funded Training and Development that provides a clear career progression pathway

As a Customer Service Executive, your duties will be:

Taking inbound calls and resolving administrative matters for new and existing customers quickly and efficiently providing one call resolution
Maintaining KPIs to try and ensure that no calls are missed and answered quickly
Responding to email correspondence within 24 hours
Ensuring compliance processes are followed at all times
Committed to providing brilliant customer service to ensure that the integrity of the relationship is maintained

Ideal candidate for the Customer Service Advisor would be:

Ability to work in a busy, fast paced environment whilst maintaining attention to detail
Current or recent experience working in a customer service or administrative role
A focused, career driven, confident, outgoing and enthusiastic individual

If you feel youd be a good fit for the Customer Service Executive position, lets chat on and ask for Jake. Alternatively, send you most recent CV to be considered.F_SJ_JF_APR

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