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Job Location | Bowburn |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job summaryOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discovernew worlds and implement innovation.This is your chance to make history. Business area: OperationsFulfilment CentreOperations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. The Operations Teams in our Fulfilment Centres are responsible for teams controlling the vast range of fast-paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. Role: Operations ManagerThe role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the Fulfilment Centre. You will report to the Senior Operations Manager and you will be directly responsiblefor a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be down to you to plan and resource everything effectively to handle the peak season. As an Operations Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities while driving up performance and quality. Taking part in site, regional and global initiatives, you will tackle complex problems that affectcustomers and work to resolve them with innovative solutions. You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network.Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes.Responsibilities: