Plants Department Manager

Job Description

As a Dobbies Horticulture Manager youll bring expert knowledge of horticulture with retail management expertise. Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. Workingclosely with your General Manager in setting the standard for our flagship department, youll be an inspirational leader, customer champion and commercial innovator making your Horticulture Department the place to be for customers and colleagues alike.About the role

• Overseeing thehorticulturedepartmentoperation, maximising profitable sales and growth while creating a unique customer focussed environment.
• Providing expert advice and guidance in relation to plant care and maintenance, core gardening products & equipment.
• Taking the lead increating a great place to work for everyone on a day to day basis whilst thinking ahead to ensure your teamhave a development journey withDobbies.
• Sparking your teams passion for delivering the best customer experience possible bycreating a brilliant customer journey.
• Working closely with ourcentralsupport teams, maintaining top notch communication, stock supplyandresponse.
• Ensuringdepartmentcompliance and health and safety regulations are carried out, whilst caring for employee and customers welfareat all times

About You

• Youll bring horticultureexpertisewith proven experience ofretail management.
• Commercial awareness and understanding of budgets, profitabilityfrom drivingretailsalesand improved ways of working.
• Ability to identify training needs. Youll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience.
• Adaptability. Youll act quickly and enthusiastically to changing priorities, workload and concepts.
• Positivity managing change, youllleadthe team througheach seasonwith care and motivation to deliver the best.

Our offering

• Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
• Fantastic team member discount to be enjoyed in the store, restaurant and foodhall
• Thriving culture; the Dobbies team are passionate, diverse and committed to our customers
• Future opportunities; We want you to be happy and challenged at Dobbies for years to come so we offer various specialised training and further learning and growth opportunities
• A free and confidential Employee Assistance Programme (EAP) that helps you deal with lifes challenges.
• Stakeholder pension with shared employee and employer contribution.