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Customer Service Advisor

Osborne Appointments
Job LocationBorehamwood
EducationNot Mentioned
Salary£21,000 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Co-OrdinatorHours: 9am - 5.30pm (Fully office based)Salary: £21k - £23kLocation: BorehamwoodAre you proactive, friendly and eager to excelOur Client are in the fashion accessory and travel goods sector, renowned for representing internationally recognised brands and offering a full-service experience!As a Customer Service Co-Ordinator, you will play a pivotal role in our clients team. The customer interaction in our digital age is mainly electronic making this a diverse position!Responsibilities:

  • Manage customer enquiries, orders and repairs via email, customer portals and paperwork.
  • Keep customer databases up to date.
  • Address customer queries related to after-care service, repair issues, product details, stock availability and stockist locations.
  • Collaborate with the sales, design and warehouse teams.
  • Perform general duties including order processing, invoicing, stock updates and admin tasks.
Skills needed:
  • A positive, can-do attitude
  • Strong sense of responsibility and a team-oriented approach
  • Previous experience in a similar role is a plus, Retail experience is beneficial.
  • Attention to detail, excellent admin and organisational abilities.
  • Proficiency in Word, Excel and Outlook is essential.
If you are interested in this position, please apply direct with your CV or call Polly on .Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 workingdays.Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.In order to keep up to date with all our recruitment activity,please like us on Facebook, follow us on Instagramand sign up for free email job alerts on our website

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