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Helpdesk Manager

Jobwise Ltd
Job LocationBolton
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you an experienced Helpdesk Manager Would you like to work for a successful, well-established company, where you will be managing and developing the support team They offer a salary of up to £25,000 along with 23 days holiday plus bank holidays,free parking, pension scheme and a fantastic working environment where everyone feels a valued member of a truly sociable team. If this sounds like your kind of role, get in touch!What you will be doing as a Helpdesk Manager:Working from their offices on the outskirts of Bolton, you will be managing the support team, dealing with a range of companies across the UK. Duties will include:

  • Leading the support team
  • Ensuring all KPIs and SLAs are achieved
  • Reviewing and developing the performance of the support team
  • Helping customers wherever possible
  • Managing existing customer accounts
We would LOVE to hear from you if you have the following Skills and Experience:
  • Previous experience in a managerial role
  • Able to use Windows 10 and above, Mail Server and Microsoft Office packages
  • Knowledge of networks and their components
  • Knowledge of antivirus, firewalls and access controls
  • Previous experience installing and configuring Windows Server 12 and above
  • Able to work well under pressure
Whats in it for me as a Helpdesk Manager:
  • Salary of £23,000 to £25,000, depending on experience
  • 23 days holiday plus bank holidays
  • Free onsite parking
  • Pension scheme
  • Sociable and welcoming team environment
  • Being part of a growing company
If this sounds like a Helpdesk Manager role you will LOVE, please send your CV today!We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we areunable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.

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