Support Worker

Job Description

Support WorkerLocation: BloxwichSalary: £10,942.10 Per AnnumJob Summary:Provision of Support Services to assist vulnerable clients in a range of settings with mental health needs.Clients will require support with a range of issues which could include but is not exclusive of managing their accommodation successfully, maximising their income, exploring work or education opportunities and in maintaining a presence in the community.

• To support the Care Services Manager by taking on elements of the duties of that post, as delegated from time to time e.g. attend meetings.
• To provide safe, effective care and support to clients with mental health conditions within their own home.
• To ensure that clients are treated with dignity and respect at all times.
• To work within the recovery model promoting choice and independence for clients at all times.
• To work at all times in compliance with the Health & Social Care Act and any amendments to this legislative framework.
• To work at all times within the Health & Safety Law ensure appropriate Health & Safety practices are followed at all times.
• To work within The organisations policies and procedures.
• To work within the recovery model and to treat clients with dignity and respect.

Specific Duties:Under guidance of the Care Services Manager:

• To carry out sleep in duties on a rota basis
• To encourage and support clients to be fully involved in the development and delivery of their care and support package.
• To provide support to clients on an individual and group basis as appropriate.
• To encourage/assist clients in the performance of everyday tasks e.g. cooking, cleaning their property, laundry, shopping and trips out, appointments etc. where appropriate and to encourage independent living skills at all times.
• To support clients to maintain the upkeep of appropriate standards of cleanliness and hygiene in their home.
• To support clients to report any maintenance issues within their home.
• To work within recovery principles to improve quality of life and mental wellbeing.
• To reduce social isolation.
• To take part in the implementation and review of care and support plans.
• To contribute to other written records as required.
• To monitor and report changes in the mental health and physical wellbeing of the clients.
• Be able to respond effectively to clients changing needs in both a reactive and proactive manner.
• To accurately handover and communicate information to other staff as required.
• To work in partnership with other agencies and organisations towards these aims, as appropriate.

Responsibilities:

• To take on duties as delegated by the Manager.
• To undertake regular assessments of client need and to identify outcomes in conjunction with the client and other partners as appropriate.
• To devise individual support plans in partnership with each client (working within the recovery and outcome focussed model of delivery) and to ensure that these are reviewed within agreed timescales and in conjunction with other partners as appropriate.Support plans to be implemented from the commencement of support and reviewed/updated regularly or when outcomes are reached and other outcomes identified.
• To provide person centred, practical support and reassurance to enable clients to manage/maintain their accommodation successfully, to improve their quality of life and to maintain a presence in the community.
• To use whichever outcome measurement tool deemed necessary by the Manager, this may include written or electronic methods of recording.
• To complete risk assessments and report any safeguarding issues through the appropriate channels.
• To maintain clear and concise, factual notes in relation to the service provided to each client, including recording of every contact with the client together with any duties or contacts made as part of the support package.
• To manage own time effectively, ensuring value for money for clients.
• To liaise with a range of professionals, including but not exclusive of health, housing, benefits agencies, other support providers as appropriate.
• To provide the support perspective (as opposed to care perspective) when attending multi-disciplinary service reviews, care management reviews, etc.
• To liaise with relevant partners where signs of relapse and/or dis-engagement are apparent.
• To develop and maintain a good working knowledge of community resources which may be relevant to the needs of clients, and share where appropriate.
• To assist and advise clients in matters pertaining to welfare rights and benefits, to keep up to date with benefit changes and new reforms.
• To assist in resolving conflicts with neighbours, addressing anti-social behaviour, and other accommodation related issues.
• To effectively partake in training relevant to the post, as required by the organisation.
• To participate fully in team meetings and to engage in monthly/six weekly supervision sessions with your Manager.

The duties described in this job description must be carried out in a manner that promotes dignity and respect for all employees and service users and is consistent with The organisations staff code of conduct.In addition to the duties and responsibility listed, you are required to perform other duties assigned by your line manager from time to time. Such duties will be reasonable in relation to your skills, abilities and status.The organisation reserves the right to alter the content of this job description, after consultation, to reflect changes to the job or services provided without altering the general character or the level of responsibility.If you feel you are a suitable candidate and would like to work for this reputable organisation, then please click apply to be redirected to their website where you can download the Employment Application Form and full Job Description and Person Specificationto complete your application.