Customer Service Coordinator

Job Location	Blenheim Industrial Estate
Education	Not Mentioned
Salary	£24,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Our client, a leader in their field, is keen to appoint a skilled Customer Service Coordinator to join their small team!This opportunity is the front-line support role for the business, and develops further into Account Management. You will be highly confident in dealing with various customers and have outstanding communication skills.This is a highly varied opportunity in which no two days will be the same - you will have to think on your feet and have a forward-thinking, proactive nature!£22,000 - £24,000 per annum - depending on experienceFull time, permanentBulwell, NG6Responsibilities:Customer Support:

Manage sales enquiries
Process quotes
Handle invoice and delivery queries
Authorise returns

Account Management:

Follow up calls to existing customers and prospects
Contact with 40 current accounts, discussing purchasing activity and developing ongoing business opportunities
Relationship management - courtesy calls
Supporting the field sales team
Assist with market research

Skills & Experience:

Experience in a similar role is ESSENTIAL
Highly confident telephone manner
Excellent organisational skills
Able to manage a varied workload

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