Senior Volunteering & Community Officer

Job Description

Summary Volunteers are essential to the ongoing success of the National Trust. In this role, youll be responsible for the day to day management and engagement of our Volunteers at the North Norfolk Coast and Broads.Alongside this, youll be responsible for developing connections with the local community and engaging new audiences with our work. What its like to work here As part of the Visitor Experience team, youll support the Norfolk Coast and broads team across a number of sites around Brancaster, Blakeney, Morston, Stiffkey and Horsey. This will include Blakeney Point, which is home to Englands largest grey seal colonyand internationally important tern colonies that use the point as a breeding ground in the summer. As well as Horsey Windpump, an iconic landmark in the Norfolk Broads.Youll manage volunteer recruitment and management, across the portfolio, working with property colleagues in the Ranger, Facilities and Visitor Experience teams to develop a volunteering plan for the portfolio ensuring our volunteering offer grows and developsalongside our property aims and ambition.Youll seek opportunities to connect the local community and other groups with our work for nature and understand their needs too. What youll be doing You will be managing the development and delivery of this portfolios strategic plan for volunteering and communities, alongside the property leadership team. Managing and embedding change whilst widening and deepening our relationships with existing andnew audiences.You will also increase the confidence and capability of others whilst creating a collective, flexible and inclusive environment for existing & future volunteers, communities and partners.Youll be involved in all aspects of volunteering recruitment, management, and support. Maintaining systems, creating opportunities for new volunteering roles, identifying needs for corporate volunteering, and ensuring people have a voice and an opportunityto share skills.Youll engage and respond to our communities and partners, sharing and finding ways to work together. Who were looking for Wed love to hear from you, if you have:

• Understanding and good practice of volunteer management

• Understanding of good practice in community engagement and involvement, as well as broader participation and partnership working

• Practical and successful experience of developing and implementing new products and approaches to volunteers

• Excellent organisational and planning skills

• Ability to coach and support those managing, supervising and working alongside volunteers and community partners

• Strong communication skills

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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