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Project Manager

Michael Page Scotland
Job LocationBishopton
EducationNot Mentioned
Salary35,000 - 44,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

You will support the sales team by ensuring accurate and timely transfer of information between the account managers, customers and internal operations. You will also directly support key customers, building customer relationships and customer loyalty throughwell-managed experiences with the production team.Client DetailsGlobal and well established organisation with a forward thinking approach.Description

  • Responsible for the management of individual custom orders for selected key accounts
  • Leads cross-functional teams appropriate to support the timing and scope of the order/project/program.
  • Daily goal is to meet or exceed our custom product turn around times and make decisions to support the revenue goals for the business.
  • Accountable for building customer relationships, capturing customers need accurately, working closely with Account Managers to support business, and supplying timely responses to customer requests
  • Works with the Associate Project Managers to generate status reports to ensure customers are fully informed of the status of all orders, issues and complaints.
  • Responsible for assembling, analyzing and reporting metrics around service, quality and communication.
  • Needs to identify and understand the functional project components of the customer.
  • Accountable for the successful resolution of action items from customer audits, customer meetings and ensuring the timely completion of customer complaints.
Profile
  • The ideal candidate will have experience leading and aligning project teams and have excellent communication/customer service skills.
  • Experience in aligning international business teams is a benefit.
  • Must have experience of working in a cGMP environment.
  • Technical knowledge of the biotech industry - preferred but not essential.
  • The ideal candidate should have 1-3 years of Project Management experience participating in cross-functional project teams.
  • Must be a good team player and an effective communicator and have an ability to address customer needs for order processing.
  • 10% of time required for international travel to customer sites and internal meetings.
Job OfferSalary up to £44k + bonus + excellent benefitsWorking Monday to Friday, business hours

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