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| Job Location | Bishopton |
| Education | Not Mentioned |
| Salary | £12.00 - £14.00 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary, full-time |
Customer Service Coordinator Export/ImportLocation: Renfrew, PA4Duration: Temp to Perm after 12 weeks Pay rate: £12 - £14 per hourHours: 40 hours per weekMonday to Friday 8am to 6pmAn opportunity has arisen for a Customer Service Coordinator to join our client a world leading Logistics provider. Primary responsibilities include the daily delivery of superior customer service, proactive service recovery and constant communication excellence all contributing to the overall customer satisfaction. This role is at the front line of putting the customer firmly back at the heart of the organisation and becoming truly customer centric. The role is accountable for customer and operational excellence which focuses on enhancing the customer experience through consistent and seamless delivery of great customer service.The Customer Service Coordinator Key accountabilities* Stays informed on shipment and exception status for allocated customers shipments* Proactively informs customer on shipment status and exceptions* Handles customer inquiries* Handles customer requests with regard to various topics (engages with additional stakeholders where required)The Customer Service Coordinator must possess the following skills and experience* Freight forwarding * Excellent communication skills, verbal and written * Excellent time management and organization skills* Ability to work in a fast paced environment* Stakeholder management internal/external* Good I.T. skills and data management How to apply for the Customer Service CoordinatorThe first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Carla on If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website. Please be aware that if unsuccessful, we will retain your CV on file and will endeavour to find you a suitable position unless notified of otherwise. Required skills
Keyskills :
Customer Service Expt Impt Freight Fwarding