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Customer Services Admin

Newman Office Personnel
Job LocationBishop's Stortford
EducationNot Mentioned
Salary24,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer ServicesA varied role with on the job training and career progression awaits an experienced Customer Services candidate looking for their next progressive move.The Role

  • First point of contact for calls and emails
  • Manage customer accounts
  • Allocating accounts for referral process
  • Maintain communication logs
  • Assist in others areas such as marketing plans and activities
  • Organise workflow to resolve issues as a priority
  • Able to multi task whilst providing professional customer support and service
  • Taking new customer enquires
  • Responding to new queries and ongoing queries
About You
  • Essential experience and ability to provide an excellent level of customer support
  • Be adept with MS Word and Excel and ideally a CRM system
  • Able to multi task and work to deadlines and a team player
If you feel you have the relevant skills for this role please apply with your cv today!Along with your application please let us know the best time to contact you via phone - if you are successful and have the experience we are looking for regarding this role we will do our best to contact you within 48 hours. Due to volume applications wecan only contact those candidates we believe have the relevant skills suited to the particular so unsuccessful candidates will not be contacted, however we do hold all cvs on file and should further suitable roles be available we will contact you again. Bysending your cv to Newman Office Personnel you are agreeing to Newman Office Personnel representing you with this role and putting your details forward to our client.Job Type: Full-time

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