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Client Services

Newman Office Personnel
Job LocationBishop's Stortford
EducationNot Mentioned
Salary28,000 - 32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Client Services AdminProperty Experience Preferred: Working for a busy team as part of their New Homes team you will be looking after the settling in process for new owners, whether it is advising on what warranties come with what items to reporting on snagging to be done andstatistics of sales for meetings.You will need:

  • An excellent level of customer service skills as well as being organized and methodical is a must!
  • Have worked frontline in a busy customer services and admin mix role
  • Have property background and be familiar with the moving in process, looking after new purchasers, first point of contact for concerns and issues
  • Advising and sending out any warranty information.
  • Dealing with contractors and technicans to get repairs done or resolving any issues
  • Log all case notes and send email updates to builders and contractors
  • Issuing keys on site with a meet and greet in some cases.
  • Produce stats for surveys to ensure the project has no unresolved issues.
  • Sending out handover manuals
  • Working with other departments in the company such as finance, sales, R&D, and marketing
  • Nurturing excellent relationships with excellent customer care
  • Using in house systems knowledge of industry software would be advantageous.
If you feel you have the relevant skills and background for this role please apply with your cv today!Along with your application please let us know the best time to contact you via phone - if you are successful and have the experience we are looking for regarding this role we will do our best to contact you within 48 hours. Due to volume applications wecan only contact those candidates we believe have the relevant skills suited to the particular so unsuccessful candidates will not be contacted, however we do hold all cvs on file and should further suitable roles be available we will contact you again. Bysending your cv to Newman Office Personnel you are agreeing to Newman Office Personnel representing you with this role and putting your details forward to our client.

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