ICT Applications Manager

Job Location	Birstall, Leicester
Education	Not Mentioned
Salary	£37,336 - £41,418 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

We are looking to welcome an ICT Applications Manager into our diverse and high performing service based in Leicester. You will join us on a Full Time, Permanent basis (37 hours per week) and in return you will receive a competitive salary of £37,336 - £41,418 per annum.Leicestershire Fire and Rescue Service are not limited to firefighting. We also respond to a wide range of incidents, increasingly those that involve our rescue capability.We also work closely with other emergency services and our localauthority partners to deliver an emergency response and protect our communities.Benefits you will receive:

Competitive salary
Flexible working
Generous leave entitlement plus public holidays
Full support for ongoing professional development
Public sector pension (subject to pension scheme rules)
On-site gym facilities
Free onsite parking
Access to an emergency services “Blue Light” discount card
Use of our in-house occupational health unit, which includes fitness support
Access to the Service’s 24/7 Employee Assistance Programme
Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings,and you can choose from different income options when you retire

Therole:As an ICT Applications Manager, you will be responsible for managing a suite of related systems, applications, and portals. Your tasks will include helping our Users, managing Supplier contracts, and providing data to report against ourservice KPIs.Key responsibilities as an ICT Applications Manager:

Providing prompt and professional support to users at all levels across the organisation
Responding to incident support requests, service requests and change requests using our Service Desk Application
Ensuring that our applications are correctly configured, by understanding our requirements, explaining choices and undertaking (or advising on) configuration work.
Maintain a good awareness of suppliers - understand how suppliers plan to meet the evolving requirement of their Fire Sector customers.
Working with Project and Procurement teams to deliver major changes in applications.
Providing support for procurement and project processes.
Advising on solution options and make recommendations.
Ensuring that our application portfolio aligns with our ICT Strategy and Enterprise Architecture requirements.
Providing support for the data and reporting team.
Carrying out all tasks associated with this post in accordance with Leicestershire Fire and Rescue Service’s Equality and Diversity Policies

Skills we are looking for in our ICT Applications Manager:

Degree or equivalent professional experience
Experience of customer relationship management
Experience of helping maximise the benefits of change.
Knowledge of Planning future system requirements and designing configurations
Ability to analyse numeric information to support reporting requirements
Demonstrate experience of maximising value around system selection and system configuration choices
Able to demonstrate handling of commercial and personally sensitive data in a professional and confidential way

Closing date: 23:59 10th April 2024Leicestershire Fire and Rescue Service is committed to promoting equality, diversity, and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best oftheir abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives.Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.If you feel you have the skills and experience to become ourICT Applications Manager,then please click “apply” now – We’d love to hear from you!

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