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Support Statistician / Analyst

Highways England
Job LocationBirmingham
EducationNot Mentioned
Salary£25,324 - £26,590 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Your new roleAs a Support Statistician / Analyst you will be responsible for supporting the Network Analysis & Statistics team to produce high-quality analytical outputs. This helps us provide the evidence for people within Highways England to make informed decisions.You will be involved in the production of regular reports detailing the performance of our road network; you will contribute to bespoke pieces of analysis on traffic flows and delays, road user safety, and customer satisfaction to support the company; and provide administrative support to the team. As part of the Network Analysis and Statistics team, you will develop the knowledge, skills and competence to follow an analytical career in Highways England, with the purpose of progressing into a more specialist analytical role.This role can be based in either Manchester, Birmingham, or Exeter, with ad-hoc travel to other Highways England locations and key external stakeholder offices as required.What you will be leading on

  • Supporting the production of regular reports showing patterns and trends in performance indicators, including developing tools and dashboards to make processes more efficient.
  • Participating in analytical and statistical projects supporting business areas such as customer satisfaction, road user safety performance, and delay performance. This will include querying datasets; applying analytical and statistical methods to data; and designing effective data visualisations.
  • Coordinating and responding to data and information requests (eg parliamentary questions, freedom of information requests, customer inquiries), within the agreed timescales.
  • Supporting the development of resources, such as training guides and data dictionaries, to enable high-quality use of data across the business.
  • Providing administrative support, as appropriate, for projects across the wider team.
    • To be successful
  • Degree or relevant equivalent qualification in a numerical discipline or equivalent work experience in an analytical role
  • Able to demonstrate a strong numerical competence and an understanding of statistical and analytical techniques
  • Knowledge of analytical and statistical computing tools, data query languages or mapping software eg SQL, R, Python, PowerBI, ArcMap or similar is desirable
  • Able to interrogate large data sets
  • Experience of communicating analytical results effectively
  • Able to work to tight deadlines without compromising on quality
    • A bit about us The role of the Network Analysis and Statistics group is to provide bespoke analysis and insight to support decision making across the organisation. We also develop and report a number of the company’s performance metrics and play a key role in developing the Performance Specification, published within the Roads Investment Strategy. We are located within the Company’s Strategy and Planning Directorate and help build the evidence base to support future investment planning, working with our analytical colleagues within the Chief Analyst’s Division.Why you should join usAt Highways England we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you’ll be a great fit for our organisationAnd finallyAnd finally we reserve the right to close before the advertised closing date, so we recommend completing your application as soon as possible

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