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Claims Handler

Robert Half
Job LocationBirmingham
EducationNot Mentioned
Salary£12 - £14 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business. The hourly rate on offer for this role dependant on experience will be £12 - £14PHThis role will entail speaking with customers to ensure that their Motor Claims are handled in a professional & empathetic manner, guiding customers through the insurance process to completion.Specific duties will include:

  • Provide professional but empathetic service through the claims process via multiple channels including, phone and email
  • Able to anticipate the customer need and action to ensure process is managed in its entirety
  • Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
  • Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
  • Maintain accurate records on the system ensuring making sure the highest standards of data integrity are upheld
  • Work with wider team to resolve complex issues & escalate issues where needed
  • Continuously strive to exceed customer expectations and deliver exception service
You will need previous experience within one or more of the following: Motor Insurance Claims Handler, Motor Claims, Insurance Claims Handler. Additionally you will be available to start at short notice and must be willing to commit to the initial lengthof assignment.For more information please apply or get in touch with me by sending an updated CVRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experiencecan apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourselfby visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourselfRequired skills
  • 1Motor Claims
  • 1Claims Handler
  • 1Insurance Claims

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