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College Services Officer

Navitas
Job LocationBirmingham
EducationNot Mentioned
Salary£23,750 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are looking for a dynamic and enthusiastic College Services Officer to join our team in the vibrant city of Birmingham! Are you ready to take on this challenge and be a part of something amazingAs a College Services Officer, you will participate in and enhance front line communications, produce online student communications, plan and implementing student events and activities, organise student arrivals and assist with accommodation services.Salary: £23,750 per annumCollege Services Officer Requirements:

  • Degree and relevant work experience
  • Customer service training (Desirable)
  • Experience of working in a busy customer orientated environment, including dealing with customers face to face, on the phone and via email
  • Good understanding of the importance of file management (including electronic files)
  • Experience of working in an International education or further/higher education setting (Desirable)
  • Ability to communicate with staff and students from a diverse range of cultural and educational backgrounds
  • Excellent administration skills
  • Strong verbal and written English language communication skills
  • Possess good data analysis and presentation skills
  • Good time management, with the ability to prioritise duties, and seek clarification and guidance from manager when faced with competing priorities
  • Good levels of IT literacy, with experience of using the Microsoft Office suite
  • A calm, firm yet diplomatic manner when dealing with customers
  • Ability to keep calm and maintain excellent levels of customer services and productivity when under pressure and at times of intense business demand
  • Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
  • Be flexible, professionally resilient and embrace change in an enthusiastic manner
  • Be constantly striving for excellence and actively looking to adopt and implement new opportunities, technologies and initiatives
Meet the Organisation: Who We Are and What We DoNavitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment.University Partnerships Europe is a division of Navitas operating Higher Education colleges which provide quality educational programmes and excellent student support in an environment that encourages students to achieve the best possible results in theirstudies. Our Colleges are typically based on campus of the Partner University and operate as Associate or Affiliate Colleges of the Partner University.Join our team as a College Services Officer and make a difference! If you’re passionate about education and believe you have what it takes to excel in this role, don’t hesitate - apply now and take the first step towards an exciting and fulfillingcareer!Closing Date: 2/10/23

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