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| Job Location | Bingley |
| Education | Not Mentioned |
| Salary | £20,000 - £22,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Damart are looking for a Shop Supervisor to join the team at our Bingley Shop. The small, but popular, outlet is located at the front of the main Damart building in Bingley and stocks a wide range of Damarts best selling products. From the famous Thermalactyl underwear to our modern and stylish Ready to Wear range of clothing and accessories.The shop attracts many local customers, as well as being a regular attraction with visitors to the area, who enjoy the opportunity to experience the product in person before purchasing and taking away with them that day, it makes a nice change from ordering from our catalogues!This is a ’hands-on" role responsible for supporting the Shop Manager to provide an excellent customer service experience to all of our customers. Being a team player is important, we are looking for an all-rounder who is flexible and able to support the store.Key Responsibilities:• Support the Shop Manager in leading and managing the shop team• Ensure the best customer service is delivered consistently• Train and coach new members of the team in order to provide consistent levels of excellent customer service and shop floor standards, whilst always meeting H&S requirements• Motivate the team to meet and exceed sales targets, monitoring staff service levels in order to maximise store sales• Utilise in-store devices to ensure that the customer is offered the whole product range• Analyse reports to assist in the product placement of key selling lines and use the latest visual merchandising techniques to encourage customers into making purchases in store• Oversee stock control to ensure that the correct levels of stock are in store and meet customer demand• General shop duties such as banking, opening and closing the store and compiling staff rotas to ensure the smooth running of the storeWe are looking for somebody who can step up and run the Store in the Store Managers absence, therefore previous retail management or supervisory experience is essential.To succeed in this role, youll need an outgoing personality, be able to motivate and develop the shop assistants to deliver fantastic customer service and exceed sales targets! We are looking for someone who knows how to create a fun and enjoyable environment which encourages the best in everyone.This is a varied and challenging role, so we are seeking individuals with excellent time management and communication skills. You should have a flexible approach to working hours, as you will be required to work early mornings and some evenings. You’ll also need to be numerate with basic computer literacy; having knowledge of Microsoft Outlook, Word, Excel and Retail software will be advantageous. Required skills
Keyskills :
Customer Service Flexible Approach Management Retail Time Management