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| Job Location | Bingley |
| Education | Not Mentioned |
| Salary | £100.00 per day |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract, full-time |
One of the UKs leading providers of skilled technical resource supporting the regulatory environment are offering fantastic opportunities within the financial services sector for a major financial organisation in Bingley. The role of Customer Service Advisor will be working on an existing project supporting customers with mortgage arrears enquiries over the phone to provide clear information.Candidates will be required to work 37.5 hr week working 9-5.30pm from Monday to Friday and please note this role will require you to work on the client site in Bingley in line with COVID-19 social distancing rules which the client will have in place to ensure your safety.Please note you will not be making any cold calls or required to cross or up sell any products at any time. As a Customer Service Advisor you will:- Manage inbound calls from customers to discuss any question or queries they may have around their financial situation.- Provide a clear and efficient response within company guidelines and always putting the customer first.- Discussing their circumstances to fully understand any concerns or issues they may have.- Outline the options and advice available to them in line with the banks procedures.- Updating the client database with all key information required from the call.- Working to client and regulatory policies and procedures at all times.To be a successful Customer Service Advisor you will have the following skills and experience:- Excellent communication skills, to include fluent English both written and verbal.- Numerate, analytical with excellent IT systems orientation.- Strong ability with Word and Excel.- Extremely professional, well presented and motivated with a strong work ethic.- Flexible and dedicated with the desire to succeed at all costs.- This is an ideal opportunity for someone who has previous banking customer service experience.- Must be able to travel to Bingley for this role.- Required to complete a Criminal Records Bureau check for this project.- Required to undertake a full credit check report.In return, as a CS Advisor, you will receive a pay rate of £100 per day (£23,000 pa) Via umbrella company.If this sounds like the Customer Service Advisor role for you, click the apply link online and send an updated copy of your CV today!Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.