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Key Account Manager

Omni RMS Limited
Job LocationBilston
EducationNot Mentioned
Salary50,000 - 60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Success Manager (Key Account Manager)Business Unit: DigitalLocation: Any Site LocationContract Type: Permanent - Full TimeHours: 37.5Salary: £50,000 - £60,000Restore is on the hunt for a Customer Success Manager.As Customer Success Manager, you will be responsible for achieving agreed targets for client retention and growth amongst a portfolio of key accounts in the financial and professional services sector.You will be focused primarily on overseeing the relationship, managing and growing the business, ensuring that the client has a successful experience in dealing with Restore Solutions and remains loyal, and that the relationship grows.RESPONSIBILITIES

  • Account strategy & planning
  • Contract management
  • Contract retention
  • Achieve account growth targets
  • Account loyalty & satisfaction
  • Product knowledge
  • Account-Based Marketing
ABOUT YOU
  • Demonstrable large account management experience; delivery of sales growth
  • Understanding of SaaS solutions operations and account management process
  • Ability to work with other departments to ensure work sold is profitable
  • Deep understanding/experience of the financial and insurance sector
  • Good commercial understanding, negotiation skills and tender processes
Restore Digital support customers on their digital transformation journeys. Born out of a scanning company, we still have four main scanning centres across the UK where we are working on large digitisation projects for the NHS, the Ministry of Defence andthe Nuclear Decommissioning Authority. And usually, we are busy digitising most of the exam papers undertake in the UK every year.An Inclusive ApproachWe are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-culturalsociety in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible.Were also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.

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