Customer Support Apprentice

Job Location	Bellshill Industrial Estate
Education	Not Mentioned
Salary	£17,550 - £20,007 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

We are a meat processing and retail butchery company with 12 strategically located distribution sites throughout the United Kingdom. Our product range encompasses meat seasoning blends and ingredients for food processors, frozen and chilled meat, a fullrange of butcher’s supplies, crumb and battering systems, plastic casings for cooked meat applications and industrial food machinery.What’s in it for you:We have opportunity for an apprentice to join our established team in Bellshill, Glasgow. Joining our customer service team you will need to be hardworking, motivated and keen to provide support for the team. This is a fantastic opportunity to join our successfulbusiness and develop your career within a professional and relaxed place to work.Responsibilities:

To give a positive and memorable customer experience to all on incoming/outgoing telephone call traffic with a positive "can do" attitude - taking detailed notes onto Agile (CRM system)
Ensuring orders are processed on time reporting onto Agile
Build a good rapport with company depots
Customer requirements and monitoring of their performance
Assisting with office support using Word, Outlook and Excel
Process delivery paperwork, any purchasing or invoice duties using Sage
To integrate, support and participate in the Food Safety Culture
High levels of attention to detail and the ability to work in a fast-paced environment whilst prioritising multiple tasks at once

What we are looking for:

Confident communicator, verbally and written
Outgoing and friendly
Keen to be involved and desire to learn, grow and develop
Team player who can also work independently
Reliable, dependable, and quick to build relationships with people
Excellent time management skills

Salary:£17,550 -£20,007 depending on age - Salary increases with good performance levels.Working week:37.5 hours per week, Monday to Friday 8am - 4:30pm, 1 hour lunch break.Benefits:

Excellent training internally and externally
Performance based salary increases
Staff nights out
29 days holidays
A fantastic working culture which promotes excellent work/life balance
The opportunity to develop, progress and work within an organisation which is growing
Company pension
Free parking

Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in,help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications yougain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

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