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| Job Location | Belfast |
| Education | Not Mentioned |
| Salary | £11.00 - £11.50 per hour, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Patient Support (Temporary)An opportunity has arisen to join a leading organisation based in Belfast, providing Patient Support.This is a Full-Time, Temporary Position initially for 2 months (has the potential to be made Permanent thereafter)Hours of work: Monday to Friday: 9am – 5pm.With an hourly rate of £11-£11.50 per hour (dependent on experience)Job Role:You will be responsible for providing an efficient service to all patients as well as providing general administration support to the team.Essential Criteria:Previous experience within a similar role.Experience of data entry.IT proficient with the use of Microsoft Packages.Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.Ability to work on your own initiative as well as part of a team.Ability to manage and prioritise a busy workload.Adhere to confidentiality at all times.Main Duties and Responsibilities:Promptly and professionally managing initial enquiries via telephone/email within 24 hours of receipt.Effective processing of all GP, consultant, and self-referrals within 3 days.Explaining the processes to new patients and those seeking treatment.Ensuring that patients’ records and correspondence are correctly filed. To be conversant with the patient database for recording and maintaining patient information, including the appointment, and invoicing system.Ensuring that all communication with the patient is documented in the patient database.Ensuring that money has been received for all appointments that require to be paid for in advance and follow up where necessary.To carry out the scanning and allocating of patient notes, invoices, and other paperwork, as required, into the computer system.