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E-Billing Support Analyst

Fill My Vacancy
Job LocationBelfast
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our Client is looking to hire an E-Billing Support Analyst.The opportunity:A new opportunity has arisen for an enthusiastic e-billing Analyst to join their supportive E-billing team.The E-Billing Support Analyst will provide support to billing and other global teams engaged in e-billing activities.About the role:As part of this role, the successful candidate will:

  • Monitor E-Billing Management Tool to identify, troubleshoot and resolve invoice rejections. Route invoice rejections via Service Now for resolution when required
  • Escalate unresolved e-billing rejection issues to management for follow-up
  • Update and maintain E-Billing Management Tool with the current status and resolution progress of invoice rejections
  • Escalate deviations from standard processes to management to ensure resolution on a timely basis
  • Evaluate complex situations using experience and multiple sources of information to arrive at the best possible resolution or recommendation
  • Work independently to complete assigned tasks and responsibilities to meet agreed objectives and SLAs
  • Communicate effectively with different audiences (including peers and Centre management, in-market business partners, and others) in a way that is sensitive to the audience
  • Perform other duties as may be assigned
Working at them:They are the worlds leading law firm with offices all over the world. Their Belfast Centre is home to over 400 teammates in both legal and professional services such as finance, IT, marketing and business support.They offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make them one of the most desirablecompanies to work for in Belfast.They are committed to promoting inclusion, diversity and equity for all and are confident they can provide a career as individual and as exceptional as you.

Keyskills :
FinanceHealthMarketingProtectionSupportive

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