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Training Coordinator

GP Strategies Training Limited
Job LocationBath
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Training Coordinator Full Time / Permanent Bath (BA10)At GP Strategies (Global Training Consultancy) we have an exciting opportunity to join our Strategy, Leadership and Culture (SLC) division, based in Bath.As a Training Coordinator you will support the client facing Senior Project Manager with coordination duties.Essential Duties and Responsibilities:

  • Support one of the senior SLC team with learning coordination tasks.
  • Manage the global associate database, ensuring it is kept up to date.
  • Research potential associates across the globe using external websites.
  • Book client meetings and coach on boarding calls.
  • Help source facilities for training to take place.
  • Source and schedule Trainers and Coaches for specific client interventions.
  • Order and distribute course materials.
  • Manage Client mailboxes.
  • Manage Client support requests and queries, coordinate escalations in accordance with Service Level Agreements and to make suggestions of improvements, where necessary.
  • Where possible provide value added services as appropriate for continuous improvement.
  • Support the updating of project management tools such as actions logs and project plans, under guidance from the Senior Project Manager.
  • Manage the contracting of our global associate pool.
    • Experience needed to be successful in this role:
  • Experience in a coordination role, ideally training/learning based.
  • Proven time management and organisational skills.
  • Good IT skills including Microsoft Word and Excel.
  • Customer focused approach.
  • Proven effective communication skills, both verbal and written.
  • Ability to deal with people at all levels of the business.
    • This job description is an outline of the main duties and responsibilities of the designated role but other duties may be assigned from time to time as the situation requires.Company Description;GP Strategies Limited (GPSL) is a subsidiary of GP Strategies Corporation (NYSE:GPX), a global performance improvement company. GPSL supports organisations in improving their ability to service their customers’ needs through innovative and creative training interventions, consulting, and business improvement solutions Required skills
  • Communicator
  • Customer Expectations
  • Project Management
  • Supportive
  • Training

    • Keyskills :
    Communicat Customer Expectations Project Management Supptive Training

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