Operations Manager

Job Description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who were looking for! Of course, experience and track record are important, but were more interested in hiring someone thatembodies our People Promises. Thats someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UKs leading Social Enterprise were dedicated to creating inclusive andthriving Communities for both our Customers and Employees.So, what are you waiting for Join a Community that cares about you!More about the roleWe are looking for an Operations Manager to come and joinourteamwiththe goal of achieving excellence, youwillmonitor theoperationalperformance of theportfolioyousupport. Youwillwork closelywithyoursupportivePortfolio Manager to deliverthe client(s) strategy, working toachievableand realistic targets and KPIs as well as performingyourline manager duties.A key part ofyourroleis ensuring that you deliver an effortless customer service experience. To achieve this, you should beconfident inyourcommunicationstyle andyourabilitytoeffectivelytake ownership ofyour‘to-do list. Furthermore, at Touchstonewe are advocates of ‘continualimprovementand would welcome theopportunityfor someone to come in and look to improveourprocesses and services, streamlining and improvingefficiencies where possible.For moreinformationplease downloadourjob profileavailableonourwebsite.More about youEssentially thisrolesupportsa largeportfolioof properties.The ideal applicant willhaveconsiderableexperience working within a KPI and targetdrivenenvironment,withsuccess measured throughOperationalexcellence. Due toclient-focusednature of theroleyouwillwork closelywiththe wider Touchstone team andhave theabilityto build strongrelationshipsthroughyourexcellentcommunicationsskillsThisrolesupportsa busy and fast moving business, therefore youwillneed to work well within this type ofenvironmentwhilst managing andmotivatingyourteam.The ideal personwilldemonstrate asupportiveandinnovativeapproach alongwithengenderingapositive team spirit whilst working underyourowninitiative.The successful applicant will have experience managing people, you will demonstrate experience performing line management duties and demonstrate great people skills which will allow you to build great working relationships.The role will require you to manage the operations of the team therefore if you have performed a similar operations role it does not have to be in the property industry this role may be for you.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Excellent holiday package – 25 days annual leave
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.If you are a Places for People customer and youre looking for support with your application, please contact our skills and employment team on .If you are a recruitment agency please note we operate a PSL and do not take cold calls