Technical Support

Job Description

Stuck in a rut Spending too much time making the tea and not enough contributing Do you want to head out into the field Are you interested in Technical Customer Support, Design Engineering, Project Management What about sales With us, youll get exposureto all this and more working with a well established, niche manufacturer from our site in Warminster.BASIC SALARY: Up to £30,000BENEFITS: 23 days holiday plus bank holidays - rising with service Annual bonus Full benefits package including pensionLOCATION: WarminsterCOMMUTABLE LOCATIONS: Bath, Shepton Mallet, Shaftesbury, Salisbury, Trowbridge, FromeWHY SHOULD I APPLY Technical Customer Support, Mechanical Engineer, Workshop Engineer, Service Engineer Do you want to learn a great deal about a niche product and become a specialist in a sector - Well thats what youll do with this role. Do you want to learn about sales administration, project management or design Youll have exposure to every element of our business. If youre looking for the right path for you - well help you find the way. Get exposure as a Mechanical Field Service Engineer - working on client sites across the Midlands and South East. You couldnt buy this sort of experience!JOB DESCRIPTION: Technical Customer Support, Mechanical Engineer, Workshop Engineer, Service EngineerThis is a varied role which will teach you several aspects of our business. The core responsibilities are split 70 / 30 between workshop or office based responsibilities, and Field Service Engineering.Workshop / Office: Supporting the Service Manager at our head office / workshop, you will provide administrative resource to the Service teamprocessing technical service reports, producing and chasing quotations and utilising the CRM to maintainaccurate information on our clients. You will also get involved with some aspects of project management on larger refurbishmentsresponsible for ordering and logistics of parts to site etc.Field: Attending client sites across the UK but biased towards Midlands / South East locations to complete services / fit spare parts and diagnose & repair reported faults. This will require flexibility and occasionally staying away overnight asrequired. Initially, youll be dual visiting alongside experienced field service engineers until fully up to speed.PERSON SPECIFICATION: Technical Customer Support, Mechanical Engineer, Workshop Engineer, Service Engineer Youre comfortable in an office environment - able to support all departments across design, sales, technical support etc. Youll have some exposure to hands on Mechanical Engineering - maybe from education, work experience, or maybe you just tinker with cars as a hobby Youll develop technical support, project management, sales admin & CAD skills, alongside completing service projects, fitting spare parts and fault finding on technical issues at client sites across the country.Any exposure to electrical wiring / control gear would also be of benefitas would any experience of AutoCAD.THE COMPANY:Were a profitable, market leading manufacturer in a very niche industry. To help the continued development of the company we require a Mechanical Engineer to join our team, to continue their development. Established for over 15 years and now turning overin excess of £5m, we are a design led engineering business that has enjoyed excellent growth year on year.PROSPECTS:There is a development potential for this role within the company and one which will develop in a variety of directions to include Field Service Engineering, Project Management and perhaps even Design. The right candidate will be given an opportunity togrow within this role and take on larger projects / promotion to the sales team / new product development etc.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Customer Support, Mechanical Engineer, Mechanical Technician, Field Service Engineer, Maintenance Engineer,Installation Engineer, Commissioning Engineer, Service Technician, Maintenance Technician, Workshop Engineer, Mechanical Workshop TechnicianINTERESTED Please click apply. You will receive an acknowledgement of your application.Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.REF: SP16863, Wallace Hind Selection