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Store Manager - Bath

FashionJobs
Job LocationBath
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

All of our stores are designed to be more than just a sterile optician, but an intimate, beautiful and cosy place to spend time and ensure an amazing customer experience. Everything is done to create a true lifestyle experience, encouraging customers tovisit our stores to catch up with friends, relax and grab a coffee, whilst shopping for their next pair of glasses!We are looking for someone who is self driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.As a Store Manager, you are in charge of maximising store targets, retail excellence, ensuring your team is motivated in providing an optimal and personalised customer service while complying with Jimmy Fairly procedures and standards.You will build a store environment that nurtures creativity and employees development.Every day is different at Jimmy Fairly, however your key responsibilities will include:

  • Be a brand ambassador and embrace the brand Selling Ceremony
  • Support the development of the team and store KPIs
  • Be approachable and a great communicator who can ensure business runs smoothly
  • Be able to build customer loyalty, understand customer relationship management
  • Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
  • Build and nurture a strong relationship with your direct report, Head of Retail and all other departments, partners
  • Have a clear vision and strategy for the team
  • Create rotas that meet local needs and JF rules and the availability of your team
  • Fully proficient with all operational aspects and procedures, and proactive to learn new processes
  • Maintain a good completion of the administration tasks for the store (banking, cash handling, credit notes, exchanges and refunds)
  • Be exemplary in all stock management and control aspects and train your team on stock management
  • Manage the VM guidelines implementation and train your team on all VM aspects & standards
  • Create a positive and inclusive work atmosphere, motivate and recognise achievements within the team
  • Working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad
  • Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments

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