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Job Location | Barlborough |
Education | Not Mentioned |
Salary | Salary not specified |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
Biffa Plc is currently on the lookout for an Operational Process Improvement Specialist within our Midland Court, Barlborough Office, to drive tangible continuous improvement in sales and service processes and work methods in order to:(1) Reduce contact volumes through route cause analysis and offering customers different ways to self-serve.(2) Enhance processes to ensure customers get the best experience and the business handles queries in the most efficient way possible.(3) Seeking opportunities to use the process and technology capabilities delivered by investment in the fusion programme(4) Meet efficiency and effectiveness targets*Please note the position is a 6 month fixed term contract. Principal Accountabilities:
Keyskills :
Project Management Waste Management Process process improvement