Regional Account Manager

Job Description

Job description Be part of something greatMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on peoples lives.From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.Overview:To manage and develop strong relationships with employer organisations in order to generate sufficient quality opportunities within a specified geography. Linked to national and local strategies, enabling the service to achieve agreed objectives in linewith account, and overall business plans.Work within an agreed geographical area to understand the local labour market enabling them to make informed decisions around developing new business within priority sectors and key employers.Responsibilities:1. To manage and develop local relationships with employers to ensure agreed levels of appropriate, ring fenced opportunities are achieved: Work with National Account Management team to fully understand regional employer opportunities and delivery expectations linked to existing national employer partners. Understand regional and local drivers to identify and develop new relationships Establish & agree the delivery of regional/local account plans that reflect local priorities such as skills and cities strategy. Have overall accountability for delivery of agreed plans, and the incremental growth in volume, quality and conversion rates of employment opportunities.Be the single point of contact for all relevant employer enquiries/requests for advice and guidance.2.Work with employer partners to ensure they are fully disability confident, and provide support around the disability agenda: Provide accurate information around any disability related enquiries Have a strong knowledge of ES products and services and align these to meet the needs of our employer partners Support employers to create the right environment to ensure our customers sustain employment Work closely with the ES commercial team to create clear packages of support and maximise any potential commercial revenueEnsure that all employers are aware of the full portfolio of products, and services on offer, enabling them to make use of them on a funded/paid for basis.3. Work closely with delivery teams and specialist partners to ensure all opportunities are maximised Provide an accurate overview of the opportunities available and their expected outputs Provide delivery teams and specialist partners with a comprehensive overview of employer programmes to ensure candidates are prepared fully for all available opportunities Share details of the opportunities detailing the range of routeways available to participants of the programmeShare details of opportunity pipelines, focussing on volume, quality and levels of additionality for customers4. Ensure accurate reporting of all activity and output by: Ensure all opportunities are captured and shared within agreed timescales using agreed systems Capture all actual and planned activity is captured Ensuring all other are kept fully up to date to provide accurate recording of performance across the regionWhat we are looking for:ESSENTIAL

• Demonstrable experience of achieving and exceeding targets

Extensive experience of customer relationship development. Significant experience of delivering successful plans to agreed timescales Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Demonstrable influencing skills that promote commitment and action. Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues. Strong completer/finisher with the ability to plan and organise people, workloads and business plan to meet challenging targets and deadlines. Strong problem solving skills Strong team player with a positive and flexible approach to both work and colleagues. Ability to travel independently within an agreed geographyDESIRABLEIn depth knowledge of the disability agendaAbility to deliver training to a wide audienceKnowledge of a variety of employment sectors with the designated geographyEEO Statement:MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitiveadvantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantagedby conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.Job Types: Part-time, PermanentPart-time hours: 22.5 per weekSalary: £17,580.00-£20,220.00 per year