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| Job Location | Bargoed |
| Education | Not Mentioned |
| Salary | 18,896 - 19,896 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are looking to recruit a Corporate Account Administrator working within National accounts team based approx 15 minutes from Bargoed.The aim of this role is to significantly enhance the service and communication levels the business offers its Corporate Account customers.You will be responsible and accountable for the overall customer sales relationship internally.This role will play a major part in development of customer relationships and retentionYou will be a support to the Field sales teams and a point of contact for the larger customersDutiesProviding exceptional customer service level by acting as the single point of contact for all sales communication within National AccountsPresenting all information in an efficient, timely and professional mannerManage relationships with Corporate Accounts proactively via all communication methods.Establish Business relationships at all levels across all departments to ensure maximum business opportunities are identified.Ability to build and keep up-to-date customer database covering all customer issues.Monitor and track all orders daily, especially back orders and instantly rectify and report any potential issues proactivelyConduct Weekly Quote follow up calls and non-trader calls & courtesy callsPlan, organise and prioritise work loadsReport or resolve all issues immediatelySkillsStrong Communications and customer care skillsStrong verbal and written skillsBe a highly motivated, confident, self-starter passionate about delivering excellenceBe able to make decisions using own initiative based on circumstancesStrong skills in the use of standard IT applications, Excel, Word, Outlook etc.Can communicate with all staff throughout the companyUnderstand a target driven team.The company offer a superb working environment and excellent benefit package, car driver essential.There will be a small monthly bonus re support of the sales teams hitting targets. ( Approx £150 a month)
Keyskills :
admin