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Credit Control Administrator

Reed
Job LocationAvonmouth
EducationNot Mentioned
Salary£24,000 - £25,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Credit Control Administrator

  • Annual Salary: Up to £25,000
  • Location: Avonmouth - Slight Hybrid (1 day per week from home).
  • Job Type: Full-time
We are looking for a Credit Control Administrator to join our team. This role is ideal for someone with high-level administration experience and some knowledge of credit control. The successful candidate will be responsible for maintaining customer accounts,processing payments, and supporting the credit control team. Day to Day of the role:
  • Identify and collate information necessary to open credit limits on customer accounts.
  • Accurately and swiftly enter all payment data (cheques, BACS, FP, CHAPS, etc.) onto the relevant customer accounts.
  • Process bank transfer and cheque payments promptly for orders on mail order accounts to ensure timely delivery services.
  • Ensure timely upload of bank information to facilitate the Direct Debit process.
  • Keep customer information on credit accounts up-to-date, implementing changes without delay.
  • Generate and distribute customer invoices, credit notes, and statements in a timely manner.
  • Support the credit controllers in their debt collection by issuing copy documents and raising invoice disputes with customer services.
  • Handle queries relating to credit accounts, including questions about payment allocations.
Required Skills & Qualifications:
  • Experience with high-level administration.
  • Some knowledge of credit control is preferred.
  • Excellent written and verbal communication skills, with the confidence to make outbound calls.
  • Experience of working within a fast-paced, changeable environment.
  • Good level of general education, with a minimum grade 4 (or equivalent) GCSE in Maths.
  • Proficiency in MS Outlook and Excel.
  • Attention to detail and accuracy are paramount.
Benefits:
  • Competitive base salary with an annual performance-related bonus of up to 3%.
  • 25 days holiday plus your birthday off, with the option to earn 4 additional days holiday, based on attendance.
  • Access to discounts and cashback across hundreds of retailers.
  • Confidential Employee Assistance Programme with 24/7 advice and guidance.
  • Huge discounts on our full range of products, with up to 60% off our own brand labels.
  • Option to purchase private healthcare at a subsidised rate.
  • Ongoing training and support, with the opportunity to take industry-recognised qualifications.
  • Liftshare scheme to save money and the environment.
  • Charity giving through salary sacrifice.

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