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Job Location | Ashbourne |
Education | Not Mentioned |
Salary | £19,928 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Summary We are now looking for a gifted Membership & Retail Manager to invigorate and develop our teams to continue to beat targets, grow our commercial operations and lead the team to offer a fantastic visitor welcome. What its like to work here You’ll be based at Ilam Park and Dovedale in the White Peak part of the Peak District National Park. Situated in the spectacular setting of the Staffordshire and Derbyshire Peak District, Ilam Park makes an ideal base to explore the other parts of the White Peak area. What youll be doingYoull lead by example, inspiring our Membership, Retail & Visitor Welcome team to provide a warm welcome and promote our charitable cause. As the largest conservation charity in Europe we work hard to raise funds so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.You’ll be asked to confidently sell membership, as well as work to our sales targets. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. As an ‘outdoors’ property you’ll be happy to work outside welcoming our visitors. When interacting with our visitors, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy.Youll lead our retail operation so that we are commercially successful and consistently exceed visitor expectations, as well being involved in local buying. Youll also ensure the operation and merchandise is an integral part of the visitor experience and reflects the properties spirit of place. Youll play a key role in the administration of the retail business, including the ordering and management of retail stock using an online system. Please also read the full role profile attached to this advert. Who were looking for To deliver this role successfully, you’ll need to have/be;