Customer Service Advisor

Job Location	Allenton
Education	Not Mentioned
Salary	£10.90 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time

Job Description

Customer Service AdvisorDerby | £10.90 per hourTemporaryto Permanent (after 12 successful weeks)Monday – Friday | 08:00-17:00Our well established, national client are currently seeking a Customer Service Advisor to join their team on a temporary contract. This is a fantastic opportunity for anyone with excellent communication skills, an eagerness to learn and previous experiencewithin a customer service and administration role.What will my day to day look like as a Customer Service Advisor;

Working in a varied and fast paced environment our Client Service Teams work to promote a culture of customer satisfaction by delivering timely and accurate responses to their customer’s needs.
Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data.
Listening and connecting with both their customers and their internal departments to address customer’s needs, our teams are problem solvers, who constantly strive to improve the customer experience.
Supporting the operational and clinical teams to ensure delivery of services within contractual agreements.
Diary Management and logistical coordination of appointments to achieve service level agreements and to support the clinical service delivery.
Undertaking all administrative processes and providing professional, timely and accurate responses to all enquires
Work in a varied and fast-paced environment to deliver prompt, accurate responses to all customer enquiries to enhance the customer journey.

What skills/experience is the company looking for;

Proficient in handling inbound and outbound calls, listening to customers’ needs and requests providing.
Proficient use of Microsoft Office and IT Solutions
Confident communicator

So, if you’re interested in the above Customer Service Advisor position then please apply now!

Keyskills :
Customer Service Admin Administration

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