Business Support Officer

Job Description

LocationRAF Alconbury Huntingdon, PE28 4DBAbout the jobSummaryJoin the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, bold and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation. DIO commits to offer its employees the following experience: • Meaningful, purposeful work • The ability to learn and grow • The right opportunities and resources • To care about your wellbeing • To feel valued and included About DIOThe Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include: • Plan and deliver major capital projects and lifecycle refurbishment • Provide utilities services • Manage soft facilities management (i.e. cleaning and catering) • Provide a safe place to train • Allocate Service Families Accommodation • Procure and manage routine maintenance and reactive repair • Provide a central register of asset information to advise infrastructure planning • Act as steward of the Defence estate • Provide the unarmed guarding service We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our workJob descriptionThe ChallengeDIO Regional Delivery, United States Forces operate within a centralised Head Office at RAF Wyton and 2 regions East and West which span 6 major sites; RAF Lakenheath and RAF Mildenhall in the East Region and RAF Alconbury, RAF Croughton, RAF Fairford and RAF Menwith Hill in the West Region. This role within DIO Regional Delivery United States Forces is aimed at delivering a range of administrative support. As such, this position offers the prospect of working in a collaborative team environment that will work together to successfully deliver improved services to the USVF in support of their MissionResponsibilitiesMain ResponsibilitiesFinancial Support• Scrutinise payment audit reports and financial workbooks to identify site recharge action • Manage the re-charge process in a timely and efficient manner to recover monies from the US client. • Management, reconciliation and escalation of USF debt • Process Host Nation business cases on receipt and track and record monthly spend Security• Management and first point of escalation for Base entry and security related issue from DIO contractors and on-site US Client security services. Provision and guidance on all aspects of security including document management. • Responsible for the management and creation of accounts and associated processes via the Defence Business Services National Security Vetting for all non-DIO security applications. General Administration• Management and supervision of the provision of support services to include file management, stationery supplies, postal services and taking and production of minutes as required. • Authorised Demanding Officer (ADO) for hire/pool car management. Focal point for all Phoenix returns and transport related issues. • Responsible for the collation & provision of data for management information returns. • Point of contact for DIO Business Continuity to include the collation and production of site Divisional Recovery Plans. • Act as Local Security Officer for all MODNET related issues. Line Management• Line management responsibility for 1 x E1 Admin support staff Desirable Experience & Skills• A good working knowledge of Office 365 in particular Microsoft ExcelBehavioursWell assess you against these behaviours during the selection process:

Leadership

Making Effective Decisions

Delivering at Pace

Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

Leadership

Making Effective Decisions

Benefits We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people they will be passionate about delivering great things for our customers. We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance. The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include: • Highly competitive Pension Scheme• Flexi-time scheme • Alternative working practices such as working from home • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service • Ability to roll over up to 10 days annual leave per year • In addition to 8 public holidays per year you will also receive leave for HM The Queen’s birthday • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments • Special Paid Leave for volunteering up to 6 days