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Customer Service Administrator

Hales Group Limited
Job LocationWymondham
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Administrator - £22,000-£24,000 PA - Monday to Friday - Wymondham, Norwich - Full TimeHales Group have the privilege of working on behalf of a new client, who is known nationwide. This is a fantastic opportunity for someone to join their team and support their customer service team.The Customer Service Administrator will play an essential role in providing an effective and professional customer service, acting as a single point of contact for our valued customers whilst providing excellent Customer Service as an administrative supportto all our accounts.Duties include, but are not limited to:

  • Building and maintaining strong, long lasting customer relationships at all levels.
  • Liaising with internal departments relation to all contract matters (Customer Service, Accounts & Sales).
  • Ensuring the timely and successful delivery of all aspects relating to service.
  • The role requires a proactive approach and excellent personal interaction with both internal and external Customers supporting our Customer Charter.
The Candidate
  • Excellent communication skills with a good telephone manner.
  • Great organisation skills and a customer focus.
  • Strong attention to detail.
  • Ability to prioritise workload, work well under pressure and handle multiple priorities.
  • Committed and conscientious individual who is prepared to take responsibility and get involved.
  • A friendly team player with a flexible mature approach, a willingness to learn and good self-motivation.
  • Attention to detail.
  • Organised with good time management skills.
If you would like to know more regarding this role, please call Megan Reeve on or send an up to date CV

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