Weekend Customer Service

Job Description

Do you have a background in Customer Service or Contact Centre Or just a great passion for people and excellent communication skills. Are you looking for weekend work to ft around your other commitments. If so, I have the role for you! This is a great opportunity to join a fast-paced team based in the Warrington area. Youll be part of a well-established business who provides a repair service to their customers via an inbound service. Were looking for someone with inbound Customer Serviceexperience on a temporary contract with the view to go permanent. The role is paying GBP10 per hour with free car parking and full training provided! What will you be doing as a Customer Service Advisor You will take the customers contact and address details to locate their account. You will need to capture the customers current location You will be asking the customer questions to find out what repair needs to be done, how it got damaged and further details You will then check the engineer availability to see if they go out to the customer for their repair If the engineer is booked up, you will be responsible to find the customer the nearest store for them to visit You will ensure you note the system on and changes to their appointment with the engineer, cancellations, or other contact information We would LOVE to hear from you if you have the following skills and experience: Customer Contact centre or customer service experience Good communication skills Somebody who is accountable and can take ownership Attention to detail Reliable You can work in a fast-paced environment Competent with IT skills What will you get in return for your work as a Customer Service Advisor Weekend shifts available across Saturday and Sunday between the hours of 8.30am-8.30pm You will be working Monday to Friday whilst youre in training Opportunity for temporary to permanent GBP10 per hour Free parking Weekly pay. Once you have completed training and your performance is where it needs to be, you can work from home If you get took on a permanent member of staff then you get access to all the benefits within the business such as a discounted gym membership, high street retailers, online stores, and supermarkets If this sounds like a role you will LOVE, please send your CV to us today! We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we areunable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.