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Job Location | Woolsthorpe by Colsterworth |
Education | Not Mentioned |
Salary | 9.90 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. What its like to work here You will mainly be working in our small visitor reception building, welcoming our visitors, making sure they have all the information they need and processing payments. Reporting to the Welcome Manager, youll be working in a small team of 4, and this meansyoull get involved in all aspects of our visitors experience from start to finish and help where needed. One day you might be covering in the Manor House or even running a guided tour, another day you could be making and firing rockets or picking apples.You will mainly be working weekends but there may be extra shifts to cover holidays or Bank Holidays. Depending on your interests here will also be opportunities to get involved in other areas such as helping manage the orchards or school group visits. Onething we can promise is that every day you will learn something new of the magic of science and the genius that is Sir Isaac Newton. Click here for more information about this location What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so youll be responsible for ensuring that you provide an excellent serviceto all our visitors, every day. As a Welcome & Service Assistant, its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.Youll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place youll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.Youll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for Wed love to hear from you, if this sounds like you:
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