Assistant Business Services Co-ordinator

Job Description

Summary The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so youll have to love variety. As well as supporting day to day operations, youll have the chance to support a variety of projects.Youll learn to champion best practice when it comes to business support, provide fantastic customer service and will always be looking at how you can offer help where needed.Please note this role is a Fixed Term contract ending on 6th October 2023.The hours of the role are as follows: 9am to 5pm every Monday, Thursday and Friday. What its like to work here Woolbeding Gardens is a modern horticultural haven, nestled alongside the River Rother. Comprising of 30 acres, explore carefully composed formal garden rooms, an atmospheric wooded pleasure garden, and the latest addition, the Woolbeding Glasshouse andSilk Route Garden.The Gardens open to the public on Thursdays and Fridays. For the 2023 season, the gardens will open from 20th April until 29th Sept. Its likely you will need your own transport to get here, however this is a great opportunity to join a welcoming, enthusiasticteam to showcase the garden to visitors.For more information about our property please visit woolbedinggardens What youll be doing Known for your attention to detail and can do attitude, youll help provide a comprehensive administration service to your team. As well as responding to visitor enquiries via email and telephone, helping coordinate group visits and working alongside volunteers,youll be comfortable using a variety of IT packages to help create reports, keep accurate records, and write timely and accurate internal/external communications. Youll also assist with the visitor operations, building an understanding of admissions tillsand the admission systems, provide daily till support to the visitor team, complete baking tasks and will assist all teams in welcoming visitors to the property. In essence youll assist with the delivery of an effective business service function.Please also read the full role profile attached to this advert. Who were looking for

• Helpful and approachable demeanour
• A good team player
• Good IT Skills
• Great communication skills
• Ability to prioritise your own workload
• Good eye for detail

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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