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Receptionist

Job LocationWoodford Green
EducationNot Mentioned
Salary£8.72 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Location of the job:Woodford Green Contract type: Temp (potentially Temp to perm)Weekly hours: 38Working hours and breaks: 8.30am - 5pm with 1 hour for lunchPay rate per hour: £8.72 PAYEStart date: 14/09/2020End date: 3 month assignment (Potential for permanent role)Duties:

  • Act as Receptionist for the Woodford Office, greeting visitors appropriately, ensuring the Visitors’ Book is signed, providing refreshments and information as required.
  • Answer incoming calls via the main switchboard and ensure these are handled speedily and effectively. Deal with general telephone enquiries for the organisation as appropriate.
  • Responsible for all incoming and outgoing mai
  • Manage the General Enquiries inbox by accessing regularly and forwarding messages to the appropriate Managers and staff members.
  • Respond to live website enquiries via the chat’ facility to provide information and advice as required.
  • Book internal meeting rooms as requested via the booking system on the staff website.
  • If necessary, call out contractors and engineers for building maintenance and problems with office equipment (e.g. shredder, water cooler, binder etc.)
  • Order couriers and taxis if required ensuring appropriate records are maintained and invoices coded accordingly.
  • Ensure fire safety procedures are carried out.
  • Order all stationery for the office and some home workers, complete necessary paperwork, maintain stock control
  • Check invoices and authorise up to delegated authority of £500.
  • Handle stock control for corporate stationery (letterhead, compliments slips, folders etc.) and liaise with supplier to top up stocks when required.
  • Undertake ad hoc administrative tasks in support of the Executive Administration Manager and Admin Team as required. These may include producing documents in Word/Excel etc., scanning, photocopying, binding, shredding and filing.
  • Essential criteria
  • Excellent telephone manner and a friendly yet professional approach when dealing with visitors.
  • Ability to deal with difficult callers on some occasions including fielding complaints and directing to the most appropriate person.
  • Good communication skills (both verbal and written), to deal with a wide range of people, including service users and all levels of staff and management up to Board level.
  • IT skills to include:
  • Outlook
  • Word
  • Excel
  • Ability to manage time and exercise judgment in order to balance conflicting priorities and progress chase when necessary.
  • Good attention to detail and accuracy to produce work to a high standard.
  • Ability to work on own initiative and as part of a team.
  • Resourceful and proactive in dealing with the varied issues that may arise. These may be urgent in some instances.
  • Understanding of and commitment to equal opportunities
  • Required skills
  • Communication Skills
  • General Administration
  • Receptionist Duties
  • Keyskills :
    Communication Skills General Administration Receptionist Duties

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