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Support and Integration Officer

Acapella Recruitment
Job LocationWolverhampton
EducationNot Mentioned
Salary21,300 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Support and Integration OfficerWolverhamptonAbout the company:Our client is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.Their visionFor all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.Purpose of jobThe Support and Integration Officer is responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. This role is one of the main pillars ofthe service that the organisation provides.Key Responsibilities

  • Completing an initial Pre-Tenancy Assessment for each person referred to the service as well as developing a personalised plan of support for them ensuring that it is reviewed regularly.
  • Giving advice and support on a range of issues including housing, finance, education, employment, health and immigration, as required.
  • Supporting people with budgeting / registering with care providers / creating social networks / advocacy/ volunteering / training / employment opportunities etc.
  • Making internal and external referrals to other services, or other relevant external agencies and referral partners as appropriate.
  • Organising and attending group trips to local places of interest for their tenants.
  • Developing links with external organisations or agencies to promote the needs of refugees and create opportunities for partnership working.
  • Effectively managing a designated caseload of tenants, as well as keeping accurate records and maintaining case files to a high standard.
  • Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes.
  • Organising house meetings and visiting tenants both at their properties and in the community
  • Making use of CRM Salesforce reports to improve case management.
  • This list is not exclusive or exhaustive. You may be asked to carry out other duties deemed necessary by your line manager.
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent.Applicants need to have right to work in the UK to be considered for this role. Our client may close this role early, so please apply ASAP to avoid disappointment.Next Steps:By clicking apply you will be taken to our clients job advert on the Recruiterwise job portal, you will then be able to apply to the company directly and complete their application form.

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