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ICT Support Technician

Adecco
Job LocationWolverhampton
EducationNot Mentioned
Salary£12.59 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

We have an opportunity at City of Wolverhampton Council to work as ICT Support Technician working in schools across Wolverhampton.Hourly pay: £ 12.59Hours: 37.5 Monday to FridayLocation:Schools Technology Centre (Hickman Avenue) + Supported Schools across WolverhamptonEnhanced DBS required for the roleThe post of ICT Support Technician (Education) will provide ICT support to a number of schools in the City who have purchased the Technical ICT Support Service Level Agreement.Job Duties:

  • Designing, Installing and maintaining supported Schools infrastructure including servers (physical and virtual) and other related technologies
  • Undertaking technical tasks on networked computers either client/server or peer-to-peer networks.
  • Unpacking and installing ICT equipment such as new computers and peripherals, and enter all new equipment into an inventory database
  • Checking and re-fitting printer toner and cartridges, and carry out periodic printer maintenance such as cleaning and alignment
  • Undertaking network management, user maintenance, allocating resources to users, maintaining user, public and shared folders and desktop profiles
  • Have a working understanding of cloud based solutions, such as Microsoft Azure/InTune or Google Class Room
  • Liaising with suppliers or contractors in fixing simple faults not requiring a site visit
  • Installing updates, archiving data, assistance with data export from school administrative systems
  • Liaising with school ICT / e-Learning Co-ordinators on the development of ICT in school
  • Ensuring that all schools have appropriate licences for the software they are running
  • Ensuring regular updates to anti-virus software are carried out
  • Advising client schools on best practice with regard to ICT working environments, particularly safety issues as they concern young children in a potentially dangerous environment
  • Ensuring that client schools are complying with the terms of appropriate Data Protection legislation
  • Providing basic training to client school staff as and when required on software and technical developments.
Essential skills/Experience required: Some experience of working with ICT applications and systemsSome experience of working in a service delivery environmentSome experience in the installation of various software applicationsTrouble shooting and problem solving technical queriesAbility to travel to schools across the cityKnowledge of Windows Operating SystemsKnowledge of Azure/InTune/O365Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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