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Job Location | Wolverhampton |
Education | Not Mentioned |
Salary | 24,000 - 26,000 per annum, negotiable, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client is a well established local business in Wolverhampton & is now recruiting Credit Control roles:Main Responsibilities:* Chasing debt via telephone, letter and email* Working to a monthly cash and aged debt target* Completion of accurate statistics and data* Cross reference of receipts and credits with Opera* Cash Allocation when required also ensuring remittances are received from customers on their ledger.* Liaise with internal stakeholders to resolve queries in a timely manner* Issue copy invoices or any other information as required by a customer to resolve payment* Escalate to their Line Manager any cash collection issues in a timely manner Duties / KPIs* Responsible for your own ledger and achieving month cash and debt targets* Ensuring debt is no older than 30 days overdue against terms* Resolution of invoice queries and raising credit notes* Meet the minimum number of daily calls as advised by the Credit Control Manager* Customer query resolution - build rapport and lasting relationships with customers internally and externally to enhance the reputation of the brand.* Ensure and verify that customers are provided with clear information* Managing and interpreting analytical information, data and reports* Follow and use the company quality call protocol* Ensure accurate case notes are logged in the customer database.* Provide support to other team members when needed, and proactively contribute to achieving company targets* Ensure accurate timekeeping to maintain efficiency within the department.This is a full time role - 8.45am - 5pm Monday To FridaySalary - up to £26k + £4k Bonus dependent on your experience in Credit ControlApply now for immediate consideration