Citrix Engineer

Job Description

Citrix Engineer - £575 PD - 6 months Rate - £575 PD - (INSIDE IR 35) - 6 months - one stage interview process - asap start Company overview: A leading financial services corporation that improves the lives of UK customers is seeking a Citrix Engineer who will be responsible for day to day BAU activities as part of the Citrix team and will be closely working with the application vendor, owners, otherinfrastructure teams; Operations, Networking, Windows etc. to ensure timely resolution of issues. The roles requires managing the Citrix gold image, morning health checks, troubleshooting end user issues, project tasks and SIPs. The engineer has to coordinate with the application support engineer in testing applications on maintenance image for smoothlive deployment. The role holder will also be responsible for integrating virtualized and packaged application in Citrix gold image. The role is more of end user facing and have to work closely with end users on issue resolution and manage tickets queue. Core responsibilities: Administer and manage Citrix farm ver 7.15, PVS gold image, WEM and Sharefile. Handle all Citrix infrastructure related technical issues, incident and fulfil service requests. Maintain tickets SLA and ensure ITIL compliance for all incidents and requests. Perform capacity analysis, incident reviews and implement service improvement plans. Troubleshoot and support business application deployments. Work on knowledge acquisition and prepare related knowledge documents. Automate tasks through Power shell and other scripting tools. Troubleshoot / redirect problems to appropriate resource, identify and escalate situations requiring urgent attention and track and route problems and requests and document resolutions Work on problem resolution, identifying the root causes, and taking preventive maintenance. Document procedures, policies, and how-to documents to increase efficiency and meet the needs of the business. Execute change management processes in accordance with company standards.Core technical responsibilities: Essential: 5+ years previous experience in a complex corporate IT infrastructure role is essential. 4+ Years of previous experience in supporting on Citrix XenApp, App Sense, App V, XenDesktop, PVS and Citrix WEM 4+ Years of experience in Windows platform and Profile management solutions. Troubleshooting experience on Citrix XenApp, App Sense, App V, XenDesktop, PVS and Citrix WEM Excellent knowledge on Citrix Migration and application deployment in Citrix environment. Excellent knowledge and troubleshooting applications on Windows Server 2012 and 2016 platformsDesirable: Troubleshooting experience on Citrix XenApp, App Sense, App V, XenDesktop, PVS and Citrix WEM Excellent knowledge on Citrix Migration and application deployment in Citrix environment. Excellent knowledge and troubleshooting applications on Windows Server 2012 and 2016 platformsRate - £575 PD - (INSIDE IR 35) - 6 months - one stage interview process - asap start Citrix Engineer - £575 PD - 6 months