Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Administration Sales Support Specialist EMEA

Cushillo Personnel Ltd
Job LocationWolverhampton
EducationNot Mentioned
Salary£23,500 - £28,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Administration Sales Support Specialist - EMEA required for our global and highly successful client based in Wolverhampton. This is a fantastic opportunity to join a dynamic, leading manufacturer, With over 3000 employees worldwide.The Administration Sales Support Specialist primary responsibility will be to increase our business sales team effectiveness by performing non-customer facing activities in an efficient and timely manner.Were looking for a technology savvy person with strong communication skills, a positive attitude, and outstanding time management.Duties & Responsibilities include:Pricing and Contracts

  • Manage price spreadsheets, update contract/formula-based pricing. Manage price exceptions, changes and increases; manage price inquiries for spot or small volume customers.
  • Send price change notification letters to customers (Monthly/Quarterly/Special/List).
  • Execute rebate clauses to ensure accruals and payments are being made according to contract terms.
  • Interface with Customer Service in case of discrepancies between order and quotation, assist in resolving pricing blocks
    • Forecasting
  • Update monthly forecast for sales team and adhere to published SIOP/Demand Planning calendar.
  • Facilitate monthly forecasting reviews with each member of the sales team to ensure most accurate forecast possible is obtained via a balance of customer feedback and statistical analytics.
    • Samples
  • Create and manage sample requests via Octochem, SGS and SI facilities for sales team; liaison between the business units and Octochem/SGS to replenish stock monthly.
    • Customer Inquiries/Sales Call Support
  • Research the customers for pertinent information to support the Account Manager prior to sales calls.
  • Assist in assembling and submitting documentation to customers (TDS, MSDS, product specs, ISO-certificates, etc.).
  • Follow-up on Internet and phone inquiries, routing to appropriate member of sales team or channel partner.
  • Coordinate completion of customer questionnaires (interdepartmental, regulatory, customer/supplier set-up, etc.) in an accurate and timely manner.
  • Enter and manage customer Quality Complaints throughout internal resolution process, support sales team in customer communication of root cause/countermeasures.
  • Aid sales team in determining available inventory for fulfillment of unforecasted orders.
    • Data, Systems & Processes
  • Assist sales team in use of SFDC (i.e. contact/account/opportunity/call report creation).
  • Create and maintain sales data in internal systems (account assignments, new customer set up, new products, new bill to/ship to).
  • Collect data from Product Managers/SBU leaders for RFQ-related documents.
  • Interface with logistics to obtain freight quotations, check discrepancies, coordinate freight costs in contracts/ price lists.
  • Update customer-specific data and help track customer KPIs as requested.
  • Assist sales team in collection of past dues as necessary.
  • Provide general administrative support to the sales team as needed but not limited to the scope above.
    • Customer Notifications
  • Manage communications (via email or phone as needed) to customers as required/requested (i.e. plant shutdown notices, campaigning of batches, technical changes, changes in shipping procedures, discontinued products and classification changes, environmental changes).
  • Manage daily communications with internal and external customers.
    • Education and Experience required:
  • Computer/Technological Savvy - SAP (ECP and APO/DP), CRM (Salesforce.com), Word, Excel, PowerPoint, Outlook,
  • Excellent communication skills, both verbal and written, to efficiently and effectively convey information
  • Positive attitude, always eager to provide support regardless of the situation
  • Attention to details - understands critical nature of accurate and thorough work; highly organized and proactive
  • Outstanding time management skills, ability to manage and prioritize multiple workstreams without becoming overwhelmed
  • Able to build and maintain internal business relationships with a passion/ energy for service
  • Previous Sales Administrative Support to executive level:
  • Previous experience of operating with corporations throughout Europe and ideally Middle East & Africa.
  • Minimum 2 years supporting executive level business sales leaders, or equivalent.
  • High degree of computer and software proficiency, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook), experience with SAP and Salesforce.com CRM highly desirable
  • Associates or bachelor’s degree in Business or demonstrated equivalency.
    • Working Hours: 36.25 Hours per week. Monday to FridaySalary & Benefits Guide: £23.5 to 28.5k depending on skills & experience: + Company Pension, Life Assurance, 35.5 Holiday days per year. Required skills
  • CRM
  • EMEA
  • SAP
  • Sales Support

    • Keyskills :
    CRM EMEA SAP Sales Suppt

    APPLY NOW

    Administration Sales Support Specialist EMEA Related Jobs

    © 2019 Naukrijobs All Rights Reserved