Salesforce Administrator

Job Description

Job DescriptionThis is a fantastic opportunity to join a well-established and exciting company operating in the not-for-profit sector as a Salesforce Administrator. You will be responsible for providing support and technical direction for all Salesforce systems and managingrelationships with key stakeholders across all departments. If you want to be in a rewarding role where you will feel truly valued and be able to contribute towards the organisations strategy and purpose, then this is the ideal role for you!Role & Responsibilities

• Act as the go-to Salesforce person
• Manage all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Prepare for upgrades and conduct regular internal system audits
• Assist in training of new users, and grow the Salesforce.com skill set across the organization
• Create documentation of all systems
• Provide 2nd line support for Salesforce systems
• Analyse technical issues

Skills & Qualifications

• At least 2 years hands-on Salesforce admin experience
• ADM 201 certified
• System and process analysis skills to optimise and re-engineer complex business processes
• Sound understanding of software and application testing methodologies
• Strong understanding of Salesforce.com best practices and functionality
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong communication and negotiation skills

Benefits

• Pension contribution
• Flexible working
• Employee Assistance Programme (EAP)
• Cycle to work scheme