IT Systems Engineer

Job Description

Systems EngineerWirral/Remote£50K + great benefitsA Systems Engineer is required for our legal client. This role is hybrid requiring 2 days in the office. The successful candidate will provide daily operational support activities including incident & problem management of the clients portfolio of systems,and the development and maintenance of software and hardware solutions to business requirements.Key Duties & Responsibilities* Provide 3rd line support for all line of business systems and infrastructure* Build and maintain relationships with 3rd party suppliers and support providers* Prepare and maintain systems architecture diagrams to document and facilitate support for all systems.* Working with the Information Security team, ensure the security of data, networks, and backup systems.* Project manage hardware and software configuration upgrades.* Identify problematic systems/issues and propose and implement strategic solutions.* Evaluate possible solutions and new technologies, including cost/benefit analyses to identify and recommend the strategic solution.* Feed into the overall IT budgeting process to ensure efficiency and cost-effectiveness.* Utilise the Service Desk system to log work and assist with resolving escalated end-user issues of all natures as required.* Demonstrate drive and enthusiasm, innovating and working with minimal direction, meeting requirements, and delivering to a high standard.* Manage, support and coach other engineers in the team at a technical level.* Act as an escalation point for out of hours calls on a rota* Support the continuous improvement of systems and services across all business functions.* Support the companys internal and networking services.Experience & Knowledge* Demonstrable detailed knowledge & experience in Microsoft Windows Server 2012 Up.* Demonstrable detailed knowledge of Microsoft Active Directory; GPO ADFS, Azure AD, etc.* Demonstrable working knowledge & experience in Firewalls* Network troubleshooting skills including packet capture and analysis* Understanding or experience in Extreme Networks / Avaya / Nortel technologies (or equivalent)* Strong understanding and significant experience in installing, configuring and managing virtualisation technologies, including VMware vCenter, Hyper-V, Citrix, Remote Desktop Services.* Understanding of cloud-based wireless and wired network management solutions* Appropriate academic or industry qualifications / certifications* Experience of administering Office 365 (including Microsoft Teams)* Experience of administering Azure* Experience of using PowerShell for scripting automations / integrations* The ability to develop requirements into fully realised systems* Backup and Disaster Recovery management experience, site recovery and data replication technologies* Experience building and deploying PC images at scale - e.g. via SCCM or Citrix Machine Creations Services* Endpoint management, MDM, SCCM, Intune* Understanding and experience of administering an enterprise-grade phone system, e.g. Avaya Aura Elite, Microsoft Teams Direct Routing Session Border Controllers and Voice Routing.* Patch Management* Mentorship of junior colleagues* Working knowledge & experience in relevant LAN / WAN, routing and switching technologies such as: MPLS, BGP, OSPF, VXLAN, VRF, Policy Based Routing, Linux

Keyskills :
active directorysccmazuresystems engineer365