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| Job Location | Winsford |
| Education | Not Mentioned |
| Salary | £9.00 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Customer Services AdvisorLocation: CreweType: Permanent/ hours negotiable at 30 + per weekSalary: £9 per hourSummary of Role:At H2e Commerce, customer service is our passion, it is at the heart of all that we do. We are looking for talented and exceptional Customer Service Advisors to help us to maintain our amazing service to customers. Our ideal applicant will have good experience in a telephone and web- based service centre: capable, ambitious, professional, flexible and have a terrific can do attitude. This role is well supported by good management, offers excellent training and the opportunity to be part of a good humoured and talented team.Main Duties and Responsibilities:* Provide an amazing customer service experience for customers* Deliver a prompt and efficient service to all enquiries received via telephone, email, fax , live chat or post, offering help, advice and support.* Process orders for customers* Maintain an awareness of current promotions and product changes* Resolve any order issues and find a solution to problems* Generate customer interest in the companys own branded products* Delight customers by going the extra mile* Offer help and support to other staff members, when neededSkills Required:* A genuine passion and interest for Customer Service- a real people person* Must be fully flexible- weekend working is sometimes required* Naturally positive communicator- both written and verbal * Excellent attention to detail* Attentive listening skills* Ability to multitask* Good excel skills* IT competent* Team player with a positive attitudeWould be great if you had:* Previous experience within a customer service role* Experience of online sellingWe Offer:* Competitive salary with annual salary reviews* Generous annual leave* Genuine potential for career progression and training with clear development objectives and support* Death in service insurance* Generous long service cash rewards from 5 years of service* Free parking with easy access to rail and bus routes* Fun and exciting social and team building events* An intelligent, good humoured and modern thinking work forceTo continue your application please send your CV and a brief cover email by clicking "APPLY" Required skills
Keyskills :
39;Customer Service39; 39;Customer Services Advis39; 39;CS Advis39;